Job Description
The Human Resources Director serves as a strategic business partner to Field Operations, driving people strategies that support organizational objectives and build a high-performing culture. This role provides expert guidance on complex employee relations matters, ensures compliance with policies and programs, and acts as the primary liaison between field operations and corporate HR centers of excellence.
Responsibilities
• Serve as trusted advisor to senior operations leaders, aligning people strategy with field operations objectives
• Lead and develop an HR Manager who serves as HR partner to District Managers
• Manage high-profile and complex employee relations investigations, keeping key stakeholders informed and making risk-conscious decisions
• Identify, monitor, and address areas of employee relations and labor relations risk, and when necessary, coordinate and execute company strategy.
• Maintain regular field presence to gather feedback, identify and diagnose morale issues, and support leadership development.
• Ensure company compliance with applicable employment laws and consistency in application of policies and procedures
• Build and maintain a culture of succession planning and people development across field operations
• Support performance management and talent development processes including disciplinary actions, performance improvement plans, and terminations while managing associated risks and ensuring alignment in decision making
• Lead coaching and development efforts for individuals and teams
• Design and implement programs that build employee engagement and retention
• Create and support new company initiatives, drive adoption across field operations
• Act as liaison between field operations and Corporate Office for training, benefits, labor, workers compensation, leaves of absence, and employee relations needs
• Conduct research and analysis specific to employee engagement and relations trends to support human resources initiatives and federal, state, or local legally mandated reporting requirements.
