Associate District Manager

Cleveland

Ohio

Management

2026-09-22

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About Public Storage

Annual Compensation Pay Range: $74,400 - $82,400

We promote from within our organization, and growth opportunity is in your hands!

As an Associate District Manager, you will work in close collaboration with the Regional Manager.
You’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. You will work in close collaboration with the Regional Manager If this is you, you are the leader we’re looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!

Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

Recruit, motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:

Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
Communicate effectively with customers, colleagues and team-members

BENEFITS:

$82,400 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
- Second year bonus potential increase to $20,000 performance-based bonus
- Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans – we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule

Qualification

Qualifications & Expectations

Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
2+ years experience Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry.
Small to Medium Box Retail / Management experience preferred
Proven track record of top tier performance.
Experience managing operational audits and payroll budgets.
Exceptional communication and time management skills.
Proficient in MS Office (Excel, Word, PowerPoint and Outlook).
Passion for sales and customer service excellence.
Bachelor's Degree preferred.
Weekend availability by telephone.
6 work weekends (Saturday or Sunday, not both) per year required during peak season
Occasional travel required to other markets for support

Additional Information

All your information will be kept confidential according to EEO guidelines.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

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