Assistant Facilities Manager

Naperville

Illinois

Other

2025-07-30

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Assistant Facilities Manager

Naperville, IL, United States

Description

The Assistant Facilities Manager role is essential in ensuring the function and safety of a portfolio of locations across multiple states through the receipt and assignment of work orders to external and internal vendor partners. Managing scope, schedule, cost and communication with both internal and external stakeholders in alignment with the organization’s strategic goals are the core functions of this position.

Key Responsibilities:

Dispatching: Direct the work of external vendors as appropriate to service maintenance requests based on priority, location, resource availability and strategic goals.

Management: Coordinate with other departments to ensure smooth operations and prompt completion of maintenance tasks. Onboard and manage external vendors as needed to ensure prompt and cost-effective service. Contribute to the performance evaluation of internal maintenance staff.

Budget Management: Prioritize work within a given geographical region to meet budget goals.

Communication: Serve as the primary point of contact for maintenance requests, providing updates to stakeholders and ensuring clear communication.

Record Keeping: Keep records of service requests, work orders, and maintenance activities in the company's maintenance management system.

Customer Service: Address and resolve customer inquiries and complaints promptly and professionally. Provide emergency responses as needed.

Reporting: Generate and analyze reports on maintenance activities, identify trends and areas for improvement using performance indicators.

Monitor vendor performance to ensure the highest level of service

Compliance: Ensure all maintenance activities follow policies, safety regulations, and industry standards.

Qualification

Education: High school diploma or equivalent; additional technical or vocational training is a plus.

Driving Record: Must possess a valid driver's license with a clean driving record and the ability to operate a company vehicle in a safe and responsible manner.

Experience: Previous experience in maintenance or project management or a related field for a minimum of 2 years. Will have ideally worked in a corporate environment and have a customer centric attitude with the ability to collaborate, communicate and interact with various management levels within the organization

Skills:

- Strong organizational and multitasking abilities.

- Excellent communication and interpersonal skills.

- Proficient with maintenance management software and other relevant tools.

- Ability to work under pressure and handle emergency situations effectively.

- Advanced knowledge of maintenance procedures and equipment.

Working Conditions:

Environment: Office setting and limited property visits

Hours: Full-time, with potential for on-call or overtime work as needed.

Benefits:

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Professional development opportunities

About Public Storage

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.

Additional Information

Compensation

Base Pay Range: $86,000 - $102,000

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of our total awards approach to compensation which is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses or incentives.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

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