Job Description

Company Description

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

Job Description

The Senior Facilities Specialist will play a crucial role in our company's growth and success. Your primary responsibilities will revolve around business development, strategic initiatives execution, vendor performance analysis, and vendor management based on data-driven analytics.


  • Primary liaison between vendors and internal customers. 
  • Conduct weekly vendor calls to discuss updates, exceptions, and standards. Review vendor performance and compliance.
  • Execute vendor management strategies for National Repair and Maintenance programs. 
  • On-board and train contractors on CMMS software and Standard Operating Procedures. 
  • Evaluate vendor performance and effectiveness.
  • Identify and solve problems with repair and CapEx work orders.
  • Collaborate with different teams, departments, and site managers to address escalations. 
  • Coordinate work with vendors across multiple trades.
  • Own resolution of permits, violations, and penalties involving AHJ.
  • Proactively communicate schedules, delays and exceptions to stakeholders. 
  • Provide reports on open and closed work orders and checks status with the appropriate vendor. 
  • Provide emergency response. 
  • Assist with acquisition Due-Diligence, and post-acquisition implementation. 
  • Complete A/R reconciliation monthly.
  • Validate work completed, invoicing, and asset data accuracy based on pre-selected


  • 5 years experience in facilities management, service organization or a related field is preferred.
  • Experience in managing relationships with external service providers and contractors is beneficial.
  • Proficiency in using CMMS software, Microsoft Office Products
  • Strong communication skills are needed to interact with various stakeholders, including employees, management, and external partners. Clear and concise communication helps relay updates and schedules.
  • Ability to prioritize tasks, manage schedules, and detailed reporting is crucial in ensuring consistent vendor deliverables.
  • Capacity to analyze data to track performance and make data driven decisions.
  • Adaptable and able to handle unexpected challenges.


  • Analytical Skills: Ability to analyze data and market trends to identify opportunities for business growth and improvement in vendor performance.
  • Communication: Excellent verbal and written communication skills to effectively interact with internal and external stakeholders.
  • Strategic Thinking: Capacity to develop and execute strategic initiatives that align with the company's goals and objectives.
  • Negotiation: Proficiency in negotiation techniques to secure favorable terms and agreements with vendors and partners.
  • Project Management: Strong organizational skills and attention to detail to manage multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
  • Problem-Solving: Ability to identify issues, evaluate alternative solutions, and implement effective resolutions.
  • Teamwork: Collaborative approach to work, with the ability to work effectively in cross-functional teams and build positive relationships.
  • Adaptability: Flexibility to adapt to changing business environments and priorities, while maintaining focus on achieving goals.
  • Ethical Conduct: Commitment to upholding ethical standards in all business dealings and interactions.



Additional Information


  • One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
    • Our office is based in Plano, east of Interstate 75 near E. Park Blvd, just North of Historic Downtown Plano.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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