Internal Communications Specialist

Public Storage is recognized as one of America’s Best Large Employers in 2022 by Forbes and our employees have also voted us as a Great Place to Work in 2022 & 2023, having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

With more than 3,200 locations nationwide, Public Storage is the leader in the self-storage industry, and given our number of tenants, we may very well be the world's largest landlord. We've experienced unprecedented growth over the past five decades, and it's in no small part due to the dedicated team that has helped us become an S&P 500 industry leader, the country's largest real estate investment trust (REIT), and the most recognizable name in self-storage.

Are you a Communications Specialist that thrives on using creative methods to drive employee brand and engagement? Do you enjoy being creative and using multiple channels to communicate? Does Social Media mean more to you than how many likes you receive? Are you proactive and self-driven? If this sounds like you, then we want to you to join Public Storage. We are the leader in the self-storage industry and we need you on our team.

As the Communications Specialist, you will be responsible for managing our communications workflows across all channels of communication. You will also help to drive our employee brand on LinkedIn and other people platforms. This role is part of the Employee Experience team and interacts with all levels of senior level management.

Responsibilities:

• Coordinate with a variety of internal clients, including department heads, senior field executives and HR partners in the development and execution of internal communication plans, strategic initiatives and creative campaigns to inform and engage employees.
• Develop, design and distribute monthly employee newsletter. This includes researching, developing, writing and editing story ideas and articles, as well as design and layout.
• Coordinate and serve as the gatekeeper for all internal communications, ensuring they align to our guiding principles.
• Manage and own the bi-weekly distribution of internal communications across all lines of business.
• Drive employee brand on various social media platforms, including planning and scheduling content in advance and researching new trends and hashtags
• Act as content creator and coordinator for the company intranet, which includes regular content maintenance and review in coordination with department heads / content owners.
• Provide support for company events and initiatives (e.g., bi-annual conference, sales contests, town halls, etc.)
• Develop and implement metrics to assess the effectiveness and business impact of internal communications.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• A minimum of 3 years of experience producing (writing and editing) business communication content and materials. 
• A Bachelor's degree in Journalism/Communications, Education, Business Administration, Human Resources or a related field is preferred.
• Ability to work in a matrix organizational structure and develop strong relationships with all levels of management while meeting operational goals 
• Experience with various social media platform
• Outstanding writing and editorial skills
• Proficient in crafting clear messages for all levels of internal audiences
• Strong project management skills and strong working knowledge of current multi-media technologies including voice, video and data related products 
• Experience in implementing internal communications strategies and tactics.
• Solutions oriented and self starter
• Excellent communications, presentation and interpersonal skills 
• Proficiency on the Microsoft suite of programs (Word, Excel, PowerPoint)
• Proficiency in Microsoft Publisher or other design/publishing software

WORKPLACE

• One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
  • Our office is based in Plano, east of I75 near E. Park Blvd, just North of Historic Downtown Plano.

All your information will be kept confidential according to EEO guidelines.