Job Description

Company Description

Public Storage has been leading the self-storage industry since 1972 and we are hiring now for full time, remote call center positions to work a variable shift, maximizing a great work-life balance!

As an Inbound Phone Sales Agent, you will be able to work virtually from the comfort of your own home. You have excellent communication skills, the ability to successfully sell products and services and you thrive on exceeding goals. 

We are hiring variable shift positions now for our training class that starts on May 3rd!

*A variable shift provides 8 hour shifts during our peak call volume period and 4 hour shifts during our slower call volume period.

PEAK PERIOD: 25th-7th of each month

SLOWER PERIOD: 8th -24th of each month

Job Description

  • Receive inbound calls from potential customers to maximize reservations and rentals in an expert consultative approach
  • Meet sales goals targets
  • Consistently provide exceptional customer service and professionalism to all our customers 
  • Attend one-on-one feedback sessions on sales performance and participate in team meetings to ensure success
  • Adherence to your shift schedule and availability for calls, meeting and training
  • Other duties as assigned

BENEFITS:

  • $15.50 - $23.50 per hour inclusive of base pay and bonus potential???
  • Bonus Potential Example: The top 25% of new hires average an additional $8.00/hr. equivalent in bonus compensation within their first year, bringing total compensation to approximately $23.50/hr (inclusive of $15.50 base and potential bonus).   
  • Uncapped bonus potential
  • Five weeks paid training in a virtual environment
  • Following training, your shifts will start between 12:30pm and 3:30pm CST 
  • Work in the comfort of your own home
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Internal promotional and career opportunities

Qualifications

  • 1+ years of sales experience 
  • Call Center/Phone sales experience is a plus
  • Sales closing skills
  • Ability to adhere to a set schedule including breaks and lunches 
  • Prior work from home experience preferred
  • Proficient in Windows-based computer programs with excellent navigation skills
  • Effective communication and sound listening skills
  • Proven ability to build customer relationships via telephone
  • Skills in languages other than English are a plus

We provide the necessary equipment to work from home, but you must have: 

  • Dedicated, uninterrupted and quiet space to work
  • High speed home internet with a minimum speed of 20mbps download/10mbps upload
  • To check your speed please visit http://openspeedtest.com/ and click on the "test" icon  

Important Information:

  • Our Contact Center operates 7 days a week from 3:00am to 10:00pm PST 
  • Your initial training period is 5 weeks of remote classroom training (training schedule is provided upon hire) 

  • Upon completion of training, your work schedule may include shifts during any of our operating days/times, including nights and weekends. You must be flexible and available for scheduling 

  • This is a remote position, however you will need to permanently live within 50 miles of the location posted on this job ad for onboarding purposes.

 

Click the "APPLY" button to take charge of your sales career today!

Additional Information

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

All your information will be kept confidential according to EEO guidelines.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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