Centralized Facilities Specialist

Public Storage is recognized as one of America’s Best Large Employers in 2022 by Forbes and our employees have also voted us as a Great Place to Work, having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

With more than 2,900 locations nationwide, Public Storage is the leader in the self-storage industry, and given our number of tenants, we may very well be the world's largest landlord. We've experienced unprecedented growth over the past four decades, and it's in no small part due to the dedicated team that has helped us become an S&P 500 industry leader, the country's largest real estate investment trust (REIT), and the most recognizable name in self-storage.

Public Storage has an immediate opening for a Centralized Facilities Specialist based in our Plano, Texas Office. A Facilities Specialist plays a crucial role in ensuring that our facilities are well-managed, compliant and contribute to the overall success of the Centralized Facilities Department. Specifically, you are the Primary Liaison between Contractors and Internal Customers. You will manage vendor performance; problem solve and address escalations pertaining to the National Repair and Maintenance program.

Responsibilities:

• Issue Service Requests through internal CMMS software. 
• Execute vendor management strategies for National Repair and Maintenance programs.
• On-board and train contractors on CMMS software and Standard Operating Procedures.
• Manage relationships with contractors, suppliers, and government jurisdictions.
• Generate reports and use data to identify trends, vendor performance and areas for improvement. 
• Collaborate with different teams, departments, and site managers to address escalations.
• Primary liaison between vendors and internal customers.
• Proactively communicate schedules, delays and exceptions to stakeholders.  

• Experience in facilities management, service organization or a related field is preferred.
• Experience in managing relationships with external service providers and contractors is beneficial.
• Proficiency in using CMMS software, Microsoft Office Products
• Strong communication skills are needed to interact with various stakeholders, including employees, management, and external partners. Clear and concise communication helps relay updates and schedules.
• Ability to prioritize tasks, manage schedules, and detailed reporting is crucial in ensuring consistent vendor deliverables.
• Capacity to analyze data to track performance and make data driven decisions.
• Adaptable and able to handle unexpected challenges.

All your information will be kept confidential according to EEO guidelines.