Terry's Journal

April 5, 2007

Walk around property
Sort through my inbox from the weekend’s activities
Make account adjustments
Convert select customers for VIP program
Return customer calls
Check and respond to email
Post marketing ads online
Audit reservation log
Gather the current month-to-date numbers
Make bank run
Get lunch
Review driver candidates
Call to set up interviews
Role play with call center represantatives
Check in with San Jose general manager regarding numbers and issues
Check next day's activities and make adjustments
Walk the property


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